Former eBay development project B-Stock is focusing efforts on helping retailers and manufacturers to maximise the value of their returned, excess or liquidation stock through its online auction platform.

Ben Whitaker, B-Stock’s director for Europe, Middle East and Africa, explains that, as retailers and manufacturers shift from traditional retailing to e-commerce, this has created an increasing volume of goods purchased online and later returned, particularly in Europe. It is estimated that around 30% of goods bought online are returned against 8% bought in shops.

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