Lack of innovation over the past few decades around how organisations approach disposing of their returned, excess and obsolete stock has resulted in billions of pounds lost unnecessarily. With an ever-expanding marketplace that continues to gather pace, this business-critical function can no longer be left to inefficient, reactive, or out-dated methods.

Considering 15 percent of all goods are either returned or never sold to begin with, and that retailers and manufacturers end up selling more than 95 percent of their excess stock on the secondary market, it’s essential for them to understand the real value of this merchandise and rethink the programme(s) they have in place.

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