The new-and-improved Reverse Logistics Association ‘2.0’ Conference and Expo took place last week and B-Stock had the opportunity to meet with retailers, manufacturers, vendors, and other service providers. In addition to networking, there were a multitude of industry experts who shared their experiences in the field of reverse logistics, as well as the growing impact of consumer returns and excess inventory.
Fun Fact: There are now over 130,000 professionals on LinkedIn with ‘reverse logistics’ in their title. It’s a small number for now, but it’s quickly growing as consumer returns continue to increase.
Much of this year’s conference focused on the continuing growth of e-commerce and return rates. Currently, e-commerce represents only 10% of total retail sales; but with a 30% return rate. But what happens when e-commerce reaches 30% of total retail while the percentage of returns also increases? Companies need to implement a reverse logistics process as part of their overall business model to thrive in this ever-changing, consumer-oriented environment.
Over the next few weeks B-Stock will publish a series of blog posts aimed at the future of e-commerce and the implications of ever-increasing return rates. Featured topics will include:
We’ll also take a look at:
If you’re interested in more industry insights and keeping up to date with B-Stock, get in touch with us today.Email Us