Returns are inevitable in retail – but what can a retailer do with them all? Ben Whitaker, Director of EMEA at B-Stock takes a look at how a B2B marketplace may have the answer.

Returned and excess inventory comes with the turf in retail. Even with strategies in place to offset returns prior to purchase, retailers will never be able to completely eliminate items coming back: in the United Kingdom alone, retailers collectively see around £60 billion worth of stock coming back every year.

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