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Relaxed return policies create a competitive advantage for retailers but can wreak havoc on reverse logistics. Each year, consumers return hundreds of billions of dollars in merchandise, most of which can’t go back on the shelf due to diminished item condition, damaged packaging, or product obsolescence.
No matter the reason, that’s a significant amount of idle inventory taking up backroom or warehouse space. In today’s intensely competitive retail environment, this can translate to profit loss, heightening the importance of maximizing efficiency and return across all areas of the supply chain.
In the dynamic world of mobile resale, consistency can be elusive. Market shifts, device launches, and consumer trends constantly reshape pricing and demand. Yet, GameStop’s mobile trade-in and resale business has managed to stay not just profitable, but predictably so.…
Running a high-volume mobile resale program with a lean team requires precision, consistency, and the right operational decisions. In our newest infographic, GameStop leaders share how their three-person team redefined the trade-in, processing, and resale flow. Their commentary is woven…