The explosive growth of ecommerce sales is bringing a subsequent spike in ecommerce returns. To put it in perspective: Returns are projected to grow at a 15% annual rate, and 30% of online purchases were returned last year, according to research from commercial real estate firm CBRE.

Buyer’s remorse from consumers not being able to touch or try on products plays a large role, as does the propensity to order 2-3 sizes or styles and send back the ones that don’t work. No matter the reason, this trend is costing retailers billions, a pretty big dollar amount that can’t be ignored.

Read Full Article >>

Join the largest global network of B2B liquidation marketplace

Request Demo

More from the B-Stock Blog

Best Places to Purchase Returned Items

We’ve all been there. You got a gift you hate or made an impulse buy you later regretted. Maybe you got home and realized that you don’t have space for that kitchen gadget you just bought or that sweater you…

Dec 03 2020 · 5 min read

E-Commerce in Europe: 2020’s Irreversible Growth

What happens in the world of e-commerce when you combine consumerism and a global pandemic? As we’ve come to learn, irreversible market-shifting trends. As 2020 comes to a close, PostNord has shared their report, “E-commerce in Europe 2020.” In this…

Dec 02 2020 · 6 min read

Why DOT COM Returns Are Worth a Second Look

When it comes to customer returns, not all are created equal. Depending on the retailer’s return policy, some merchandise will be taken back even if extremely used, damaged, or in salvage condition. This is particularly the case with in-store returns:…

Nov 30 2020 · 2 min read

Like what you see?

Subscribe to our newsletter to get the latest news from B-Stock.