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The holiday shopping season is over, which means it’s time to prepare for another annual ritual that doesn’t get as much attention: returns season.
Total holiday returns this year could reach $90 to $95 billion, according to projections from B-Stock Solutions, a company that helps major retailers auction off returned merchandise to other businesses. The most frequently returned items post-holidays are “trendy” women’s clothing, toys, specialty kitchen items, and tools, a B-Stock Solutions spokeswoman told MarketWatch.
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Ho ho no! It’s that time of year: holiday returns are on the horizon. This season in particular is going to bring higher return rates as more consumers than ever are expected to shop via mobile devices (mcommerce return rates…
