The National Retail Federation (NRF) predicts there will be over $100 billion dollars worth of holiday returns this year. But what many shoppers don’t know, is that a very small percentage of returns actually end up back on store shelves. Instead, goods like this are auctioned off on online liquidation sites and sold to the highest bidder. What happens next, may just surprise you.

CNBC sits down with B-Stock COO, Marcus Shen, to learn more.

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