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Consumer electronics will once again top holiday wish lists this year, and while they are highly sought-after, they also boast one of the highest return rates of any product category, as up to 20 percent of CE items are returned. This is due to a number of reasons, including: relaxed cross-channel return policies; the increase in online purchases (which come with a higher return rate); and buyer’s remorse and gift-recipient dislike. Buyer frustration also plays a big role in consumer electronic return rates: the average person will spend 20 minutes trying to get a device to work before getting frustrated, giving up and returning it back to the store.
Some of the world’s largest wireless OEMs, carriers, and trade-in companies leverage B-Stock’s B2B marketplace to maximize their profits on trade-in mobile devices and accessories. Get insight into secondary market trends to fetch the highest prices for your devices.
Every April, Earth Month serves as a reminder that sustainability isn’t a trend: it’s an imperative. For retailers and brands managing the constant flow of returned, excess, and pre-owned inventory, the question is no longer whether to embrace sustainable practices,…
The numbers are hard to ignore. According to the National Retail Federation, retailers expect ~16% of annual sales to be returned, roughly $850 billion in merchandise. According to McKinsey & Company, it’s forced retailers to spend an estimated $200 billion…