Consumer electronics will once again top holiday wish lists this year, and while they are highly sought-after, they also boast one of the highest return rates of any product category, as up to 20 percent of CE items are returned. This is due to a number of reasons, including: relaxed cross-channel return policies; the increase in online purchases (which come with a higher return rate); and buyer’s remorse and gift-recipient dislike. Buyer frustration also plays a big role in consumer electronic return rates: the average person will spend 20 minutes trying to get a device to work before getting frustrated, giving up and returning it back to the store.

Read Full Article >>

More from the B-Stock Blog

Case Study: How JCPenney Scaled its B2B Resale Program
Case Study: How JCPenney Scaled its B2B Resale Program

Managing returned inventory across multiple locations is no small task. For JCPenney, a fragmented process, inconsistent recovery rates, and limited buyer competition made it difficult to maximize the value of returned merchandise. By partnering with B-Stock, JCPenney centralized its B2B…

Jul 17 2026 · 1 min read

What Back-to-School Shoppers Want—And How Resellers Can Deliver
What Back-to-School Shoppers Want—And How Resellers Can Deliver

Back-to-school season is here! For resellers, it’s one of the best times of year to move inventory, attract new buyers, and position your business as a smart way to save on popular products. This year, budget-conscious shoppers are getting their…

Jul 02 2026 · 5 min read

How Jim Rowe Filled a Shopping Desert—With Costco Returns
How Jim Rowe Filled a Shopping Desert—With Costco Returns

Jim Rowe has always been an entrepreneur. From 2002 onward, he and his wife built a sizable chain of restaurants across Washington with nine locations in total. Then COVID hit, and like so many others, everything stopped. Luckily, Jim’s not…

Jun 18 2026 · 9 min read

Like what you see?

Subscribe to our newsletter to get the latest news from B-Stock.