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This is how it starts. You love shopping online. You’re not always super-careful about how many items you return because you believe in the no-hassle returns promise made by the retailer.
So you buy that camera to test it out. Some of the features are buggy, and you send it back. You buy a blazer in three different sizes but none of them fit right, so you return them all. You take a chance on that electronic device that is ridiculously cheap and it turns out to be junk. You send that back, too.
If you’re an Amazon shopper, you may get an e-mail warning.
Today’s consumer purchases happen more rapidly than ever, making returns an unavoidable aspect of the shopping experience. Every year, billions of dollars worth of returned goods make their way back to retailers, often resulting in excess inventory. Many of these…