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This is how it starts. You love shopping online. You’re not always super-careful about how many items you return because you believe in the no-hassle returns promise made by the retailer.
So you buy that camera to test it out. Some of the features are buggy, and you send it back. You buy a blazer in three different sizes but none of them fit right, so you return them all. You take a chance on that electronic device that is ridiculously cheap and it turns out to be junk. You send that back, too.
If you’re an Amazon shopper, you may get an e-mail warning.
The numbers are hard to ignore. According to the National Retail Federation, retailers expect ~16% of annual sales to be returned, roughly $850 billion in merchandise. According to McKinsey & Company, it’s forced retailers to spend an estimated $200 billion…
In honor of Earth Day, explore how recommerce is transforming the retail landscape by driving sustainability and the circular economy. As the world’s largest B2B recommerce platform, B-Stock enables retailers and brands to redefine sustainability by giving new life to…
When returned and unsold goods tie up working capital and force write-downs, they quietly erode margins, delay cash conversion, and impact financial performance every single day. Discover how finance teams are turning to technology-driven B2B resale platforms to: Improve recovery…