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Here’s a real holiday surprise – about $63 billion worth of gifts will be returned shortly after Christmas, according to Howard Rosenberg, CEO of B-Stock Solutions, which helps track, process and re-sell returns from top six U.S. retailers like Walmart and Home Depot.
B-Stock reports gift returns comprise 10% of all holiday sales, and 20% of returns take place in December, mostly the week after December 25. The company also says its largest retail clients are anticipating a substantial year-over-year increase in returns come January and have told us to expect increased inventory volumes through March.
Today’s consumer purchases happen more rapidly than ever, making returns an unavoidable aspect of the shopping experience. Every year, billions of dollars worth of returned goods make their way back to retailers, often resulting in excess inventory. Many of these…