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Retailers are failing to adequately review the efficiency of their reverse supply chains, particularly when it comes to the quick and effective disposal of returned, excess and unwanted stock, claims retail expert Howard Rosenberg, CEO of B-Stock Solutions.
New research has revealed that, despite frequent and significant investment, only three per cent of retailers in the UK have succeeded in making a profit while fulfilling omnichannel demand.[1] Additionally, just 10 per cent of retailers globally said they were able to achieve profits alongside omnichannel fulfilment, whilst a study by Deloitte[2]has revealed that retail profits are due to fall by around 5 per cent this year.
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