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Relaxed return policies create a competitive advantage for retailers with consumers but can wreak havoc on reverse logistics. Hundreds of billions of dollars in merchandise is returned to retailers each year, most of which can’t go back on the shelf; this could be due to diminished item condition, damaged packaging or product obsolescence. No matter the reason, that’s a significant amount of idle inventory taking up backroom or warehouse space and subsequently costing money.
However, by getting smart about the secondary market and looking beyond traditional liquidation methods, you can create a more sophisticated, scalable solution that optimises the cash coming back into the business from customer returns and other excess stock.
In the dynamic world of mobile resale, consistency can be elusive. Market shifts, device launches, and consumer trends constantly reshape pricing and demand. Yet, GameStop’s mobile trade-in and resale business has managed to stay not just profitable, but predictably so.…
Running a high-volume mobile resale program with a lean team requires precision, consistency, and the right operational decisions. In our newest infographic, GameStop leaders share how their three-person team redefined the trade-in, processing, and resale flow. Their commentary is woven…