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Now is the time to start taking down the lights from the windows and haul the Christmas tree to the curb, while stealing glances at the sweater from your aunt that you’ve been meaning to send back to the store. Shoppers returning gifts have long kept retailers busy during the first week of January, but as more shopping shifts online, delivery companies like UPS and FedEx are seeing a bump in business as well.
UPS expects returns to peak today on what it calls National Returns Day, with holiday shoppers projected to return 1.3 million packages with UPS today and more than 5.8 million packages during the first full week of January.
For finance leaders at large retailers and brands, excess and returned inventory can pose a significant drag on working capital and margin performance. With returns projected to cost U.S. retailers $850 billion annually—roughly 17% of total sales—and processing costs ranging…
San Mateo, CA and Chicago, IL, Feb. 11, 2026 (GLOBE NEWSWIRE) — New data from both Circana and B-Stock reveals the age of smartphones traded-in reached an all-time high during the 2025 upgrade cycle, with most devices being three generations…