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As the amount of online spending continues to grow, there is a subsequent spike in e-Commerce returns, resulting in more excess stock than ever before. Upwards of 30% of online purchases are returns and close to 20% of consumers purchase items across different sizes, colors or styles with the intention of sending back the majority of the order. In many cases, what is returned to the retailer will not go back on primary shelves due to product obsolescence: this is often the case with fast fashion or tech products.
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