Costco Appliances - Wholesale Online Liquidation Auctions

Once you are an approved buyer on Costco Appliances Marketplace, you can go to any auction page and enter the highest amount that you are willing to pay. Enter the amount in the white box to the right of "My Maximum Bid". Below, you will see the minimum allowable bid amount. Once the amount has been entered, click the "Bid Now" button. Please note the message near the top of the page, which indicates if your bid is high enough to become the current high bid. If not, you may wish to increase your bid. For each bid you enter, you will receive an email confirmation that your bid was successfully placed.

The condition of merchandise can vary. Please view the auction page for any information provided, or visit our Conditions page for details on each condition type.

If a bid is placed in the last 5 minutes of an auction, the auction end time will extend for an additional 3 minutes. This is called "Popcorn Bidding" and gives all bidders an equal chance of winning an auction by extending the end time of the auction if a last minute bid is placed. Popcorn Bidding is used to simulate a live auction and prevents other bidders from "sniping" an auction at the last second.

All bids placed on Costco Appliances Marketplace act as "proxy" bids. You can bid the highest amount you are willing to bid and allow the system to manage the bidding for you. The Current Bid displayed on each auction is equivalent to the second highest bidder's bid, plus one bid increment ($25 on Costco Appliances Marketplace). If the high bidder has placed a higher bid, it will not display. This allows bidders to know that if they place a proxy bid, they could still win the auction for any amount below or at their maximum bid.

Example: If you find an item that you are interested in that is currently at $1,000 without any bids and choose to bid $5,000, you will be winning the auction at $1,000. If another bidder places a bid for $1,100, you will be winning the auction at $1,125, one increment higher. The system will continue to automatically outbid other bidders on your half, but will never exceed your proxy bid of $5,000.

All merchandise sold on Costco Appliances Marketplace is in auction format, only. If you only want to place one bid, you can always place a proxy bid.

Please remember that every bid on B-Stock operated marketplaces is a binding contract. You are agreeing to buy the lot at the price you indicate should you ultimately be the high bidder. Bids may not be cancelled once submitted. If you accidentally enter a wrong bid amount (for example, you entered $1000 instead of $100) you can click on the Cancel link within the bid confirmation pop-up window to change your bid amount prior to submission. Changing your mind does not qualify as accidentally entering a wrong bid amount.

Your bids affect how other users bid within the auction and the auction's final selling price. We provide ample opportunity for you to check and double check your bid before submitting, so requests to cancel bids will most likely result in the suspension of your account.

A record of all bids is kept on file. If a current winning bid is disqualified in an auction for any reason, B-Stock will restore the next highest non-winning bid to winning status. This decision is made at the sole discretion of B-Stock Solutions.

Merchandise may be displayed in its current condition, or with a stock image. If it is unclear in any way, contact us prior to bidding.

Merchandise cannot be inspected prior to bidding. All available information is detailed on the auction page.

In order to win an auction, you need to bid a higher amount than the current high bidder. If both you and another buyer placed maximum bids of $1,000, but the other bidder placed their bid before yours, they will win the auction.

At the close of the auction, the winning bidder is notified by email. This will also show up as an order on the "Orders" page under "My Dashboard".

All Auctions must be paid either by wire transfer or ACH, within 2 business days. Wire and ACH instructions will be included on the order details page.

If you are unfamiliar with sending a wire, you can easily do it from any bank (for a cost of about $30), and most banks allow you to send wires online. FULL WIRE INSTRUCTIONS ARE AVAILABLE ON EACH AUCTION DESCRIPTION PAGE AND WILL ALSO BE PROVIDED IF YOU WIN AN AUCTION.

Please make sure your teller is typing out both the account numbers and the address to ensure B-Stock receives payment.

Please include the flat rate shipping cost displayed on the auction page and your Bid Won notification, in your total payment. B-Stock collects payment on behalf of Costco Appliances & Home, and we will notify Costco Appliances & Home once your order has been paid for.

ACH and Wire Payments are the only forms of payment accepted. This is the standard practice in the sale of liquidation lots. We do not accept credit cards, personal checks or Western Union for payments.

Using our B-Stock Balance feature, you can pay for orders with account credit that you may have accrued.

For more information please visit B-Stock Balance.

You may always combine multiple payments into one wire for auctions won within 2 days of each other, if you are complying with the payment policy. Please be sure to put all order numbers in the memo section of the wire.

After your payment has been confirmed, your order will be sent to the Carrier handling your shipment.

The Carrier will contact you to schedule a delivery after they pick up your shipment from the Seller’s facility.

You will receive an “Order Shipped“ notification after the shipment has left the Seller’s facility and the Carrier will contact you to schedule delivery, usually within 2 days of the notification.

You may also track the status of your shipment on your Orders page. View the details of your order to see additional shipment tracking information.

For more information about how shipping works, please visit the Shipping page.

Costco will arrange shipping of your merchandise. Buyers can't arrange their own pick ups.

You are responsible for payment of shipping cost for your order. Please include the shipping cost in your payment based on the flat rate shipping cost displayed on the auction page and sent to you in your Bid Won notification.

All merchandise on Costco Appliances Marketplace is sold "as is", and all sales are final. Keep this in mind when bidding on auctions, as merchandise cannot be returned.

Yes! All merchandise on Costco Appliances Marketplace is coming directly from Costco. All orders are shipped from their location(s).

The auctions on Costco Appliances Marketplace are primarily located 10 warehouses throughout the United States. Each auction title and description provides the physical location of the merchandise.

New auctions can be posted at any time during normal business hours. Buyers that are subscribed to the Costco Appliances Marketplace newsletter will receive an email when auctions are opening and closing each day.

As an approved buyer, if you are logged into Costco Appliances Marketplace and select "Account Information" from the "My Account" drop down. You can update all contact information or change the password on your account. You can also click the green "I forgot" text on the login page if you cannot remember your password.

Send us an email to report your issue. Please be as specific as possible and be sure to include any information that would help us determine the cause of your problem, including: which web browser you are using (Internet Explorer, Chrome, etc.), the web page you are on, steps to replicate the issue you are having, and other details and screenshots for our review.

Sometimes your browser can cause login problems. Please try the following fixes:

1. Clear your browser's cache, then close it and reopen it and try logging in again.
2. Try logging in with a different browser. We recommend using the latest version of Firefox, Chrome or Safari.

If you receive this notification, then you either have not yet applied on Costco Appliances Marketplace, or you are entering an incorrect password. You can reset your password by clicking the "I forgot" link below your password entry and entering your email address. If you have not applied, then you can click the Create An Account button to begin your application.

If you receive this notification, then we have either not yet reviewed your application or you have not submitted us the proper reseller's certificate. If it has been more than 1 business day since you applied, then we are still waiting on the proper documentation from you. You can send us your reseller's certificate or fax it to (650) 241-3328.