Condition of Merchandise

A-Class Description

All items are new in original cartons.

B-Class Description

All products are retail returns or overstock inventory that are generally in good working condition. Returned product does not go through any testing process but the product’s physical condition is assessed. The majority of items will be in their original packaging, although the cartons may be damaged and may have accessories missing.

  • Carton Damage – Unit OK
    • The product is generally in good working condition with carton damage.
  • Product working with minor damage
    • Product is generally in good working condition and may have minor scratches and/or dents on the product. There may also be outside carton damage

C-Class Description

Products are generally in working condition but have a significant scratch(s) and/or dent(s) on the product. A part may need to be replaced in order for the product to be in working condition. The outside carton may be damaged and/ or missing.

D-Salvage Grade Description

Merchandise may or may not be functional. Missing or broken parts and signs of previous use are highly likely. Merchandise quality falls below C class description.

Refurbished A/B Grade

Products are tested to operate and function to OEM specifications and includes limited accessories required to meet OEM functionality for the SKU. Product is cosmetically good, with signs of use that include dents, dings, scratches and other limited blemishes.

Refurbished C Grade

Products are tested to operate and function within +/- 10% of OEM specifications and do not include accessories. Unit is cosmetically poor, with obvious signs of use that include crush areas, dents, dings, scratches and other blemishes. The product is structurally sound and operates safely for its intended use.