Brand New
Merchandise is brand new, unopened, and in all original packaging. These items may or may not be case packed.
Like New
Merchandise is like new, refurbished and fully functional, shelf pulls or overstock goods. With the exception of refurbished items, these products have never been in the possession of a previous buyer. Items may have some minor packaging damage from the sorting process with or without storing labels applied to the packaging with or without all original tags and packaging.
Good / Fair
Merchandise is primarily guest returns. These items are generally in good, useable condition. This includes open box items, outlet quality, or refurbished products in working condition. Some goods will be used, may be damaged, may be missing parts or accessories and a small percentage may not be fully functional. These items will have visible box damage, may or may not have all original tags or missing their original packaging.
Merchandise will be distressed or defective regarding their functionality and/ or appearance. These items are traditionally used for parts. Product may or may not be in original retail packaging or may have box damage.
Mixed / Other
New items that have a tangible manufacturer defect. Defects can range from minor cosmetic issues to major functional problems. Defects can include wrong color, broken zippers, rips, tears, cracks, missing buttons, broken or missing straps, missing parts and other damages. Lots will be a mix of “lightly defective” and “heavily defective” items. The percentage of each is unknown and will vary by lot. Some items may be in perfect condition but a different color than manufacturer supplied.