Brand New
Merchandise is brand new, unopened, and in all original packaging. These items may or may not be case packed.
Like New
Merchandise is like new, refurbished and fully functional, shelf pulls or overstock goods. With the exception of refurbished items, these products have never been in the possession of a previous buyer. Items may have some minor packaging damage from the sorting process with or without storing labels applied to the packaging with or without all original tags and packaging.
Merchandise is primarily guest returns. These items are generally in good, useable condition. This includes open box items, outlet quality, or refurbished products in working condition. Some goods will be used, may be damaged, may be missing parts or accessories and a small percentage may not be fully functional. These items will have visible box damage, may or may not have all original tags or missing their original packaging.


  • Cosmetic: ½ inch mark/trace on outside or up to 1 inch on inside
  • Dirt on Surface: 1-3 small spots, smaller than an eraser head or one 3 inch pencil line
  • Holes/Cuts/Slits: pinhole sized only
  • Zippers: Must be functional
Mixed / Other
Merchandise will be either in a mix of multiple conditions or in another unknown condition.
Merchandise will be distressed or defective regarding their functionality and/ or appearance. These items are traditionally used for parts.