We want to provide the best experience for our customers. We have recently switched to an automatic grading solution to improve our grading not only cosmetically but also functionally.

We ensure that all our devices are free from being backlisted, FMIP and MDM locked. If any of these issues arise, we will provide a 30 day window from auction close date to return the devices.

Financial Obligation Status

With our Unlocked phones, we run a full Prolog check on these units to ensure they are not blacklisted and do not have any financial obligation to them.

As for our Carrier Locked phones, we only ensure they are not Blacklisted before going on auction. With that said, our Carrier Locked phones may show some level of financial obligation status, which is why we accept RMA’s for up to 30 days, only if they go blacklisted.

**OEM parts are not guaranteed on any device due to the possibility of aftermarket repairs.**

GameStop Phone & Tablet Grading Criteria

GradeBag ColorDefectScreen/Camera LensesBack/BezelExamples of Major Allowed Cosmetic IssuesAllowed Functional IssuesBatteryWipedFMIP LockBlocklisted
A+ Green Dots/Pits 0 3 None None 85%+ YES NO NO
Light Scratches <5mm (cannot feel/see when powered on) 0 5
Light Scratches >5mm (cannot feel/see when powered on) 0 0
Heavy Scratches (can feel/see when powered on) 0 0
Chips/Dents/Cracks 0 0
       
A White Dots/Pits 0 6 None None 80%+ YES NO NO
Light Scratches <5mm (cannot feel/see when powered on) 5 30
Light Scratches >5mm (cannot feel/see when powered on) 0 15
Heavy Scratches (can feel/see when powered on) 0 0
Chips/Dents/Cracks 0 0
       
B Blue Dots/Pits 3 10 None 3 or Fewer Missing Pixels,,
Burn-in Image on Bar/Menu Areas,,
Side Keys,,
Front Camera and Flash,,
Proximity/Light Sensor,,
Speakers/Microphones,,
Headset Jack,,
Vibration Motors
80%+ YES NO NO
Light Scratches <5mm (cannot feel/see when powered on) 20 Unlimited
Light Scratches >5mm (cannot feel/see when powered on) 5 Unlimited
Heavy Scratches (can feel/see when powered on) 2 5
Chips/Dents 0 2
Cracks 0 0
       
C Black Dots/Pits Unlimited Unlimited Dents (Case/Sides),
Discoloration (Case/Sides),
Screw Defects
3 or Fewer Missing Pixels,
Burn-in Image on Bar/Menu Areas,
Side Keys,
Front Camera and Flash,
Proximity/Light Sensor,
Speakers/Microphones,
Headset Jack,
Vibration Motors
70%+ YES NO NO
Light Scratches (cannot feel/see when powered on) Unlimited Unlimited
Heavy Scratches (can feel/see when powered on) Unlimited Unlimited
Chips/Dents 2 5
Cracks 0 0
       
D Yellow Dots/Pits Unlimited Unlimited LCD Cover/Lens Cracks,
Discoloration (LCD),
Display (LCD) Damage,
Display Alignment,
Gaps,
Pressure Spots,
Air Bubbles,
Lifted Lens,
Foreign Material Under Lens
More than 3 Missing Pixels,
Burn-in image in center area,
Missing or discolored lines,
Touch Failure,
Dark, white, or discoloration spots,
Backlight brightness,
Rear Camera,
Fingerprint Sensor,
Face ID,
Cannot detect SIM or SD Card,
Cannot connect to PC,
WIF, Bluetooth, GPS
1%+ YES NO NO
Light Scratches (cannot feel/see when powered on) Unlimited Unlimited/td>
Heavy Scratches (can feel/see when powered on) Unlimited Unlimited
Chips/Dents/Cracks Unlimited Unlimited
       
F Red Dots/Pits Unlimited Unlimited Battery Damage,
Damaged Connector,
Warping
More than 3 Missing Pixels,
Burn-in image in center area,
Missing or discolored lines,
Touch Failure,
Dark, white, or discoloration spots,
Backlight brightness,
Rear Camera,
Fingerprint Sensor,
Face ID,
Cannot detect SIM or SD Card,
Cannot connect to PC,
WIF, Bluetooth, GPS
1%+ YES if unit able to be wiped YES/
NO
YES/
NO
Light Scratches (cannot feel/see when powered on) Unlimited Unlimited
Heavy Scratches (can feel/see when powered on) Unlimited Unlimited
Chips/Dents/Cracks Unlimited Unlimited
       

GameStop Apple Watch Grading Criteria

GradeBag ColorDefectScreen/Camera LensesBack/BezelExamples of Major Allowed Cosmetic IssuesAllowed Functional IssuesWipedFMIP Lock
AA Green Dots/Pits 0 0 None None YES NO
Light Scratches <5mm (cannot feel/see when powered on) 3 10
Light Scratches >5mm (cannot feel/see when powered on) 2 10
Heavy Scratches (can feel/see when powered on) 0 0
Chips/Dents/Cracks 0 0
       
A White Dots/Pits 0 6 None None YES NO
Light Scratches <5mm (cannot feel/see when powered on) 5 20
Light Scratches >5mm (cannot feel/see when powered on) 5 15
Heavy Scratches (can feel/see when powered on) 0 0
Chips/Dents/Cracks 0 0
       
B Blue Dots/Pits 3 10 None None YES NO
Light Scratches <5mm (cannot feel/see when powered on) 20 Unlimited
Light Scratches >5mm (cannot feel/see when powered on) 2 5
Heavy Scratches (can feel/see when powered on) 0 2
Chips/Dents/Cracks 0 0
       
C Black Dots/Pits Unlimited Unlimited Dents (Case/Sides)
Discoloration (Case/Sides)
None YES NO
Light Scratches (cannot feel/see when powered on) Unlimited Unlimited
Heavy Scratches (can feel/see when powered on) Unlimited Unlimited
Chips/Dents 2 5
Cracks 0 0
       
D Yellow Dots/Pits Unlimited Unlimited LCD Cover Cracks
Discoloration (LCD)
Display (LCD) Damage
Display Alignment
Gaps
Foreign Material Under LCD
More than 3 Missing Pixels
Burn-in image in center area
Missing or discolored lines
Touch Failure
Dark, white, or discoloration spots
Button failure
YES NO
Light Scratches (cannot feel/see when powered on) Unlimited Unlimited
Heavy Scratches (can feel/see when powered on) Unlimited Unlimited
Chips/Dents/Cracks Unlimited Unlimited
       
F Red Dots/Pits Unlimited Unlimited Battery Damage
Damaged Connector
Warping
More than 3 Missing Pixels
Burn-in image in center area
Missing or discolored lines
Touch Failure
Dark, white, or discoloration spots
Button failure
YES if unit able to be wiped NO
Light Scratches (cannot feel/see when powered on) Unlimited Unlimited
Heavy Scratches (can feel/see when powered on) Unlimited Unlimited
Chips/Dents/Cracks Unlimited Unlimited