We want to provide the best experience for our customers. We have recently switched to an automatic grading solution to improve our grading not only cosmetically but also functionally.
We ensure that all our devices are free from being backlisted, FMIP and MDM locked. If any of these issues arise, we will provide a 30 day window from auction close date to return the devices.
Financial Obligation Status
With our Unlocked phones, we run a full Prolog check on these units to ensure they are not blacklisted and do not have any financial obligation to them.
As for our Carrier Locked phones, we only ensure they are not Blacklisted before going on auction. With that said, our Carrier Locked phones may show some level of financial obligation status, which is why we accept RMA’s for up to 30 days, only if they go blacklisted.
**OEM parts are not guaranteed on any device due to the possibility of aftermarket repairs.**
GameStop Phone & Tablet Grading Criteria
| Grade | Bag Color | Defect | Screen/Camera Lenses | Back/Bezel | Examples of Major Allowed Cosmetic Issues | Allowed Functional Issues | Battery | Wiped | FMIP Lock | Blocklisted |
|---|---|---|---|---|---|---|---|---|---|---|
| A+ | Green | Dots/Pits | 0 | 3 | None | None | 85%+ | YES | NO | NO |
| Light Scratches <5mm (cannot feel/see when powered on) | 0 | 5 | ||||||||
| Light Scratches >5mm (cannot feel/see when powered on) | 0 | 0 | ||||||||
| Heavy Scratches (can feel/see when powered on) | 0 | 0 | ||||||||
| Chips/Dents/Cracks | 0 | 0 | ||||||||
| A | White | Dots/Pits | 0 | 6 | None | None | 80%+ | YES | NO | NO |
| Light Scratches <5mm (cannot feel/see when powered on) | 5 | 30 | ||||||||
| Light Scratches >5mm (cannot feel/see when powered on) | 0 | 15 | ||||||||
| Heavy Scratches (can feel/see when powered on) | 1 | 1 | ||||||||
| Chips/Dents/Cracks | 0 | 0 | ||||||||
| B | Blue | Dots/Pits | 3 | 10 | None | 3 or Fewer Missing Pixels,, Burn-in Image on Bar/Menu Areas,, Side Keys,, Front Camera and Flash,, Proximity/Light Sensor,, Speakers/Microphones,, Headset Jack,, Vibration Motors |
80%+ | YES | NO | NO |
| Light Scratches <5mm (cannot feel/see when powered on) | 40 | Unlimited | ||||||||
| Light Scratches >5mm (cannot feel/see when powered on) | 10 | Unlimited | ||||||||
| Heavy Scratches (can feel/see when powered on) | 10 | 10 | ||||||||
| Chips/Dents | 0 | 2 | ||||||||
| Cracks | 0 | 0 | ||||||||
| C | Black | Dots/Pits | Unlimited | Unlimited | Dents (Case/Sides), Discoloration (Case/Sides), Screw Defects |
3 or Fewer Missing Pixels, Burn-in Image on Bar/Menu Areas, Side Keys, Front Camera and Flash, Rear Camera, Proximity/Light Sensor, Speakers/Microphones, Headset Jack, Vibration Motors |
70%+ | YES | NO | NO |
| Light Scratches (cannot feel/see when powered on) | Unlimited | Unlimited | ||||||||
| Heavy Scratches (can feel/see when powered on) | Unlimited | Unlimited | ||||||||
| Chips/Dents | 10 | 10 | ||||||||
| Cracks | 0 | 0 | ||||||||
| D | Yellow | Dots/Pits | Unlimited | Unlimited | LCD Cover/Lens Cracks, Discoloration (LCD), Display (LCD) Damage, Display Alignment, Gaps, Pressure Spots, Air Bubbles, Lifted Lens, Foreign Material Under Lens |
More than 3 Missing Pixels, Burn-in image in center area, Missing or discolored lines, Touch Failure, Dark, white, or discoloration spots, Backlight brightness, Rear Camera, Fingerprint Sensor, Face ID, Cannot detect SIM or SD Card, Cannot connect to PC, WIF, Bluetooth, GPS |
1%+ | YES | NO | NO |
| Light Scratches (cannot feel/see when powered on) | Unlimited | Unlimited/td> | ||||||||
| Heavy Scratches (can feel/see when powered on) | Unlimited | Unlimited | ||||||||
| Chips/Dents/Cracks | Unlimited | Unlimited | ||||||||
| F | Red | Dots/Pits | Unlimited | Unlimited | Battery Damage, Damaged Connector, Warping |
More than 3 Missing Pixels, Burn-in image in center area, Missing or discolored lines, Touch Failure, Dark, white, or discoloration spots, Backlight brightness, Rear Camera, Fingerprint Sensor, Face ID, Cannot detect SIM or SD Card, Cannot connect to PC, WIF, Bluetooth, GPS |
1%+ | YES if unit able to be wiped | YES/ NO |
YES/ NO |
| Light Scratches (cannot feel/see when powered on) | Unlimited | Unlimited | ||||||||
| Heavy Scratches (can feel/see when powered on) | Unlimited | Unlimited | ||||||||
| Chips/Dents/Cracks | Unlimited | Unlimited | ||||||||
GameStop Apple Watch Grading Criteria
| Grade | Bag Color | Defect | Screen/Camera Lenses | Back/Bezel | Examples of Major Allowed Cosmetic Issues | Allowed Functional Issues | Wiped | FMIP Lock |
|---|---|---|---|---|---|---|---|---|
| AA | Green | Dots/Pits | 0 | 0 | None | None | YES | NO |
| Light Scratches <5mm (cannot feel/see when powered on) | 3 | 10 | ||||||
| Light Scratches >5mm (cannot feel/see when powered on) | 2 | 10 | ||||||
| Heavy Scratches (can feel/see when powered on) | 0 | 0 | ||||||
| Chips/Dents/Cracks | 0 | 0 | ||||||
| A | White | Dots/Pits | 0 | 6 | None | None | YES | NO |
| Light Scratches <5mm (cannot feel/see when powered on) | 5 | 20 | ||||||
| Light Scratches >5mm (cannot feel/see when powered on) | 5 | 15 | ||||||
| Heavy Scratches (can feel/see when powered on) | 0 | 0 | ||||||
| Chips/Dents/Cracks | 0 | 0 | ||||||
| B | Blue | Dots/Pits | 3 | 10 | None | None | YES | NO |
| Light Scratches <5mm (cannot feel/see when powered on) | 20 | Unlimited | ||||||
| Light Scratches >5mm (cannot feel/see when powered on) | 2 | 5 | ||||||
| Heavy Scratches (can feel/see when powered on) | 0 | 2 | ||||||
| Chips/Dents/Cracks | 0 | 0 | ||||||
| C | Black | Dots/Pits | Unlimited | Unlimited | Dents (Case/Sides) Discoloration (Case/Sides) |
None | YES | NO |
| Light Scratches (cannot feel/see when powered on) | Unlimited | Unlimited | ||||||
| Heavy Scratches (can feel/see when powered on) | Unlimited | Unlimited | ||||||
| Chips/Dents | 2 | 5 | ||||||
| Cracks | 0 | 0 | ||||||
| D | Yellow | Dots/Pits | Unlimited | Unlimited | LCD Cover Cracks Discoloration (LCD) Display (LCD) Damage Display Alignment Gaps Foreign Material Under LCD |
More than 3 Missing Pixels Burn-in image in center area Missing or discolored lines Touch Failure Dark, white, or discoloration spots Button failure |
YES | NO |
| Light Scratches (cannot feel/see when powered on) | Unlimited | Unlimited | ||||||
| Heavy Scratches (can feel/see when powered on) | Unlimited | Unlimited | ||||||
| Chips/Dents/Cracks | Unlimited | Unlimited | ||||||
| F | Red | Dots/Pits | Unlimited | Unlimited | Battery Damage Damaged Connector Warping |
More than 3 Missing Pixels Burn-in image in center area Missing or discolored lines Touch Failure Dark, white, or discoloration spots Button failure |
YES if unit able to be wiped | YES/NO |
| Light Scratches (cannot feel/see when powered on) | Unlimited | Unlimited | ||||||
| Heavy Scratches (can feel/see when powered on) | Unlimited | Unlimited | ||||||
| Chips/Dents/Cracks | Unlimited | Unlimited | ||||||
