Customer Return Inventory Type:
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PLEASE NOTE: MACY'S WILL NOT PROVIDE ANY CREDITS FOR THE CONDITION OF THIS INVENTORY.
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For example, one may receive a lot that only contains 10% damages and then may receive the next lot that contains 95% damages.
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We cannot and do not provide any assurances as to the percentage of distressed merchandise in any given lot, especially due to the subjective nature of the goods. If your preference is for first quality merchandise, this program may not suit your business needs.
B-Stock Product Conditions
New Condition
Unsold merchandise with no signs of use.
Like New Condition
Unsold merchandise with minimal signs of handling.
Refurbished
Merchandise that has been repaired to full functionality but may have signs of wear or use unless otherwise specified.
Used - Good Condition
Merchandise with signs of use from handling and/or customer exposure that is sellable without repairs needed.
Used - Fair Condition
Merchandise with heavy signs of use from handling and/or customer exposure that is likely in need of repair prior to resale.
Salvage Condition
Merchandise requiring significant repairs prior to resale or else will be used for parts/components only.
Mixed Condition
Can include products of any quality, including salvage. There's no guarantee of one particular product condition unless specified in the manifest or auction details.
B-Stock Packaging Conditions
Original
Sealed, unopened packaging that may show signs of aging or contain stickers showing markdowns. Items include tags and may or may not be casepacked.
Open Box
Original packaging that has been opened or unsealed and may show signs of aging or contain stickers showing markdowns. Items include tags and may or may not be casepacked.
No Packaging
Loose items that are no longer in original retail packaging.
Damaged
Original packaging that is significantly flawed or blemished.
Non-Original
Not in original retail packaging. Items have been repackaged into generic packaging that includes but is not limited to plain cardboard boxes, poly bags, casepacks, protective packaging (plastic wrap, foam, corner covers), etc.
Mixed
Packaging may range from original retail packaging to damaged or missing packaging. There is no guarantee as to the ratio of packaging types present.
Security Tags Included
A percentage of items will still have security tags intact. Clearance markings, labels, or other sticker markings may be present.
Free of Security Tags
May contain original tags. Clearance markings, labels, or other sticker markings may be present.
