Managing returned inventory across multiple locations is no small task. For JCPenney, a fragmented process, inconsistent recovery rates, and limited buyer competition made it difficult to maximize the value of returned merchandise. By partnering with B-Stock, JCPenney centralized its B2B resale process into a data-driven program, creating a more consistent, scalable approach to inventory disposition. … Continue reading Case Study: How JCPenney Scaled its B2B Resale Program