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Retail Data Digest
A snapshot of the latest stats and survey results from around the retail industry, related to consumer returns. Retail Dive’s Holiday Trendline Retail Dive has published a Holidays Trendline, chock full of interesting data and insights (including some stats from…
As You Gear Up for Holiday 2019 Don’t Forget About Gift Returns
Believe it or not, the 2019 Holiday season is coming up fast with only a couple months before consumers start opening their wallets in search of the perfect gifts (officially, the holiday shopping period starts November 1 and in some…
Holiday Retail Return Policies Impact Reverse Logistics & Shipping
Quick Facts: 75% of retailers identified shipping costs as biggest challenge; a 7% increase from 2017 Global ecommerce sales will increase 109% over next three years to $4.8 trillion; requiring additional shipping costs 34% of shoppers said they will only…
Everybody Liquidates. Especially after the holidays.
Relaxed return policies and record online spending are leading to historical amounts of returned goods; and it’s at a huge cost to retailers: this year around $400 billion in merchandise will come back. Holiday returns in particular pack a punch…
(Re)Selling Holiday Returns
It’s December and the Holiday Sales season is in full swing. Savvy retailers are forward-looking to Jan/Feb/March and forming a plan for returned items. That includes dealing with stacked warehouses full of holiday returns and overstock items, including the 5…
E-commerce + Brick & Mortar = Strong Holiday Omnichannel Sales
The retail industry received good news from the U.S. Census Bureau recently: year-to-date-retail sales through September 2018, excluding gas and auto sales, were up 4.1% from 2017. Rising sales are due to a number of factors, including consumer confidence, a…
Holiday Returns, Supply Chains & Reverse Logistics
Black Friday and Cyber Monday are now in the record books and the initial results are in: $6.22 billion was spent online by the end of Black Friday, an increase of 23.6% year over year; Cyber Monday spending rose 19.3%…
Consumers Want Tech this Holiday Season
A recent Consumer Technology Association (CTA) report states that U.S.consumers are projected to spend a record-setting $96.1 billion on technology products this holiday season. In its 25th Annual Consumer Technology Holiday Purchase Patterns Study, CTA reports that 164 million U.S. adults…
Adobe Predicts Record Breaking Holiday Sales for 2018 with Mobile Playing Large Role
Adobe recently released its 2018 Holiday Predictions Report and the findings should make major retailers everywhere smile with yuletide joy; especially those with a strong online presence. Adobe’s analysis predicts that online holiday shopping revenue in the U.S. (between November…
It’s November 1—Welcome to Holiday Shopping Season!
November 1 marks the start of the official Holiday Shopping Season (it also marks Sweet Potato Awareness Month and who doesn’t love sweet potato french fries, or sweet potato casserole, or roasted sweet potatoes, or… when is Thanksgiving again?). But…
5 Ways Apparel Retailers Can Improve The Online Returns Experience
Quick Facts: U.S. apparel market (overall) was valued at $315 billion in 2017 2016 U.S. apparel return rates were at 28% The 2018 Holiday Season kicks off November 1 and apparel retailers are stocked up and ready to sell. With…
Five Trends Every Retailer Should Know about the Holidays
Retailers are gearing up for another record year of holiday sales. This post provides a quick look at the stats behind the Where, What, and Why of projected consumer spending habits for the 2018 Holiday Retail Season. (source: RetailMeNot’s 2018…