Holiday returns are on the horizon….what’s your plan?

Goodbye jack o’lanterns and Halloween candy; hello holiday shopping season. November 1 marked the official start of the holidays: that special time of year when retailers hope to incentivize shoppers to spend, spend, spend! Though Thanksgiving weekend is when the…

Nov 01 2019 · 4 min read

Is Your Retail Business Prepared To Handle The Backlash Of Unprecedented Returns This Holiday Shopping Season?

For many retailers, the holiday shopping season can account for up to 30 percent of total annual revenue. While that’s an incredible windfall in a short amount of time, the holidays also see an uptick in returns as people send…

Oct 18 2019 · 3 min read

Retail Data Digest

A snapshot of the latest stats and survey results from around the retail industry, related to consumer returns. Retail Dive’s Holiday Trendline Retail Dive has published a Holidays Trendline, chock full of interesting data and insights (including some stats from…

Sep 12 2019 · 3 min read

As You Gear Up for Holiday 2019 Don’t Forget About Gift Returns

Believe it or not, the 2019 Holiday season is coming up fast with only a couple months before consumers start opening their wallets in search of the perfect gifts (officially, the holiday shopping period starts November 1 and in some…

Aug 29 2019 · 3 min read

Holiday Retail Return Policies Impact Reverse Logistics & Shipping

Quick Facts: 75% of retailers identified shipping costs as biggest challenge; a 7% increase from 2017 Global ecommerce sales will increase 109% over next three years to $4.8 trillion; requiring additional shipping costs 34% of shoppers said they will only…

Jan 04 2019 · 3 min read

Everybody Liquidates. Especially after the holidays.

Relaxed return policies and record online spending are leading to historical amounts of returned goods; and it’s at a huge cost to retailers: this year around $400 billion in merchandise will come back. Holiday returns in particular pack a punch…

Dec 20 2018 · 3 min read

(Re)Selling Holiday Returns

It’s December and the Holiday Sales season is in full swing. Savvy retailers are forward-looking to Jan/Feb/March and forming a plan for returned items. That includes dealing with stacked warehouses full of holiday returns and overstock items, including the 5…

Dec 06 2018 · 3 min read

E-commerce + Brick & Mortar = Strong Holiday Omnichannel Sales

The retail industry received good news from the U.S. Census Bureau recently: year-to-date-retail sales through September 2018, excluding gas and auto sales, were up 4.1% from 2017. Rising sales are due to a number of factors, including consumer confidence, a…

Nov 30 2018 · 3 min read

Holiday Returns, Supply Chains & Reverse Logistics

Black Friday and Cyber Monday are now in the record books and the initial results are in: $6.22 billion was spent online by the end of Black Friday, an increase of 23.6% year over year; Cyber Monday spending rose 19.3%…

Nov 27 2018 · 3 min read

Consumers Want Tech this Holiday Season

A recent Consumer Technology Association (CTA) report states that U.S.consumers are projected to spend a record-setting $96.1 billion on technology products this holiday season. In its 25th Annual Consumer Technology Holiday Purchase Patterns Study, CTA reports that 164 million U.S. adults…

Nov 19 2018 · 3 min read