B-Stock Product Conditions
Nashville, TN Facility - Grading Descriptions
| Grade | Description |
| Grade B |
The second-best quality of a refurbished device. Fully functional but light scuffing on the bezel and light scratches on the case. Also, it can be on body as a result of a gentle use. |
| Grade C |
The fair quality of a refurbished device. 100% in working order, but will have more scratches and signs of wear and tear as a result of heavy, daily use. |
| Grade D |
A faulty/damaged device that powers up & has operational/functional LCD |
Elgin, IL Facility – Grading Descriptions
| Cosmetic Grade | Cosmetic Description |
| Grade A |
- Like New condition
- Minimal scratches and blemishes
- External LDI not triggered
|
| Grade B |
- Light wear and tear
- More scratches and blemishes but no lens cracks on any surface
- External LDI not triggered
|
| Grade C |
- More aggressive wear and tear
- Some cracks on certain surface areas such as camera lens, rear lens but not on display cover lens
- Externally viewable LDI not triggered
|
| Grade D |
- Heavy cosmetic damage with cover lens cracks
- Excessive damage on multiple surface areas and cracks on the cover lens but not on internal display structure
- Externally viewable LDI triggered but no corrosion
- May have burn in and/or Dead Pixels
- May be missing small parts such as side keys, finger print sensor, speakers etc. Internal mechanical parts such as Display, PCBA, Rear camera, Battery are not considered small parts
|
| Grade E |
- Heavy cosmetic damage with display internal structure damage
- Excessive damage on multiple surface areas, including cracks on the display and lines in display and/or back glass
- Externally viewable LDI triggered but no corrosion
|
*Grade A devices are fully functional
*Grade B, C, D, & E devices may have functional defects
Mississauga, ON, CA Facility – Grading Descriptions
| Grade | Description |
| Grade A |
No signs of wear and tear, fully functional, Minimal scratches and blemishes |
| Grade B |
Light wear and tear, no cracks on casing or camera surfaces, fully functional |
| Grade C |
Moderate wear and tear, no cracks on casing or screen, may have some small chips/dents around the camera, casing, or bezel, fully functional |
Accessories Conditions
| Condition | Description |
| New |
Unsold merchandise with no signs of use, may or may not be in original packaging |
| Like new |
Unsold merchandise with minimal signs of handling, may or may not be in original packaging |
| Used |
Merchandise with signs of use from handling that is sellable without repairs needed, not contained in original packaging |
| Salvage |
Merchandise requiring significant repairs prior to resale or else will be used for parts/components only |