B-Stock Product Conditions

Nashville, TN Facility - Grading Descriptions

GradeDescription
Grade B The second-best quality of a refurbished device. Fully functional but light scuffing on the bezel and light scratches on the case. Also, it can be on body as a result of a gentle use.
Grade C The fair quality of a refurbished device. 100% in working order, but will have more scratches and signs of wear and tear as a result of heavy, daily use.
Grade D A faulty/damaged device that powers up & has operational/functional LCD

Elgin, IL Facility – Grading Descriptions

Cosmetic GradeCosmetic Description
Grade A
  • Like New condition
  • Minimal scratches and blemishes
  • External LDI not triggered
Grade B
  • Light wear and tear
  • More scratches and blemishes but no lens cracks on any surface
  • External LDI not triggered
Grade C
  • More aggressive wear and tear
  • Some cracks on certain surface areas such as camera lens, rear lens but not on display cover lens
  • Externally viewable LDI not triggered
Grade D
  • Heavy cosmetic damage with cover lens cracks
  • Excessive damage on multiple surface areas and cracks on the cover lens but not on internal display structure
  • Externally viewable LDI triggered but no corrosion
  • May have burn in and/or Dead Pixels
  • May be missing small parts such as side keys, finger print sensor, speakers etc. Internal mechanical parts such as Display, PCBA, Rear camera, Battery are not considered small parts
Grade E
  • Heavy cosmetic damage with display internal structure damage
  • Excessive damage on multiple surface areas, including cracks on the display and lines in display and/or back glass
  • Externally viewable LDI triggered but no corrosion

*Grade A devices are fully functional

*Grade B, C, D, & E devices may have functional defects

Mississauga, ON, CA Facility – Grading Descriptions

GradeDescription
Grade A No signs of wear and tear, fully functional, Minimal scratches and blemishes
Grade B Light wear and tear, no cracks on casing or camera surfaces, fully functional
Grade C Moderate wear and tear, no cracks on casing or screen, may have some small chips/dents around the camera, casing, or bezel, fully functional

Accessories Conditions

ConditionDescription
New Unsold merchandise with no signs of use, may or may not be in original packaging
Like new Unsold merchandise with minimal signs of handling, may or may not be in original packaging
Used Merchandise with signs of use from handling that is sellable without repairs needed, not contained in original packaging
Salvage Merchandise requiring significant repairs prior to resale or else will be used for parts/components only