Product Conditions

 
Description
Condition
New Condition
These units are as they arrived from the manufacturer. Boxes are not opened, seals are intact. This product has not been previously sold. 
  • Retail Boxed
  • All Accessories Included
Grade A
These units are new, complete & unused. The box may have been opened, the manufacturers seal may have been broken and the box may have some light damage.
  • Retail Boxed
  • All Accessories Included
Grade B
These units are as new condition (Graphic Cards and mother boards may have been refurbished). Will include essential accessories. The item may be in non-original box.
  • Will be fully functional
  • May have light signs of use
  • Will include all essential accessories
  • May be in a non-original box & packaging
Grade C
These units are customer canceled order returns which will have had very little use and are as new, comparable to a shop demonstration unit. The item will have been tested and where required may be professionally refurbished. The item may be in a non-original box and packaging.
  • Will be fully functional
  • May have signs of use
  • May have minor marks/scratches which will not hinder functionality
  • Will include all essential accessories
  • May be in a non-original box & packaging
  • May be missing non-essential accessories*
Grade D

These units may have been professionally refurbished and tested as fully functional. The item will have more obvious marks or scratches although this will not affect the functionality.

  • Will be fully functional
  • Will have signs of use
  • Will have obvious marks/scratches which will not hinder functionality
  • Will include all essential accessories**
  • May be in a non-original box & packaging
  • May be missing non-essential accessories*
Grade E
These units are working. May show signs of use or light damage/marks on the unit which will not hinder the functionality.
  • Will be fully functional
  • Will have signs of use
  • Will have obvious marks/scratches which will not hinder functionality
  • May be missing essential accessories**
  • May be in a non-original box & packaging
  • May be missing non-essential accessories*
Raw Stock
Stock is untested. Items will be a mix of brand new and customer returns. Some units may be defective or missing.
  • Accessories may or may not be included.
Mixed
These units are a mix of the grades on the conditions page. Please review the manifest for the grade of each item.

* Items that are not essential for the functionality of the product and can be replaced by a generic/3rd party product at the minimum of expense. For example, Earphones, VGA Cable, User Manual, Backplate, Cables for Graphics Cards & Motherboards.

**Essential accessories such as power supply, remote control, TV stand, etc.