Intentional Apparel Returns and E-commerce

This article takes a look at best practices for apparel retailers and manufacturers that are experiencing both an increase in e-commerce sales and intentional returns. It’s important for retailers to understand the implications of: lax return policies and how that…

Feb 26 2019 · 5 min read

Lax Return Policies will Impact Super Bowl LIII TV Sales

The 2019 Super Bowl kicks off at 6:30 p.m. ET on Sunday, February 3. The playoffs are underway and the big event is only a few weeks out. For many sports fans, the Super Bowl represents a great time to…

Jan 11 2019 · 2 min read

Retail Return Policies Influence Consumer Spending

Recent reports validate previous findings that consumers expect an omnichannel shopping experience and a friendly return policy while shopping. The latest survey by Voxware indicates 95% of consumers say how well retailers handle returns influences their decision to order from…

Jan 09 2019 · 2 min read

5 Ways Apparel Retailers Can Improve The Online Returns Experience

Quick Facts: U.S. apparel market (overall) was valued at $315 billion in 2017 2016 U.S. apparel return rates were at 28% The 2018 Holiday Season kicks off November 1 and apparel retailers are stocked up and ready to sell. With…

Oct 29 2018 · 3 min read

The Rise of Online CPG Sales

New reports show online sales of Consumer Packaged Goods (CPG) are growing and by the end of 2018 are projected to account for roughly 5 percent of total CPG sales—that’s $36 billion spent on groceries, health + beauty, household basics…

Sep 14 2018 · 2 min read

Social Commerce Retail is Here

First came e-commerce, followed by m-commerce, and now social commerce (aka s-commerce) has hit the scene…big time. Retailers of all sizes as well as resellers are figuring out how to increase sales by selling directly through social media to consumers;…

Aug 29 2018 · 2 min read

eCommerce Operations Summit: Columbus, OH – April 3-5

We’re heading to Columbus, Ohio for the eCommerce Operations Summit. The show—April 3 to 5—is the only conference focused on optimizing direct-to-customer and omnichannel operations and fulfillment. Attendees will dive into the innovation, strategies & tactics retailers need to know—Omnichannel…

Apr 02 2018 · 1 min read

How top retailers are reducing the cost impact of returned and overstock items

Around $400 billion in merchandise was returned in 2017, up 70% from two years ago. When you consider returned merchandise costs retailers 20 to 65% of the cost of goods sold, it’s clear retailers are in serious need of new…

Mar 02 2018 · 2 min read

Retailers urged not to overlook reverse logistics as pressure to boost profits in 2017 continues to mount

Retailers are failing to adequately review the efficiency of their reverse supply chains, particularly when it comes to the quick and effective disposal of returned, excess and unwanted stock, claims retail expert Howard Rosenberg, CEO of B-Stock Solutions. New research…

Apr 13 2017 · 1 min read