This website uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To find out more and change your cookie settings, please view our Privacy Policy.
This article takes a look at best practices for apparel retailers and manufacturers that are experiencing both an increase in e-commerce sales and intentional returns. It’s important for retailers to understand the implications of: lax return policies and how that…
The 2019 Super Bowl kicks off at 6:30 p.m. ET on Sunday, February 3. The playoffs are underway and the big event is only a few weeks out. For many sports fans, the Super Bowl represents a great time to…
Recent reports validate previous findings that consumers expect an omnichannel shopping experience and a friendly return policy while shopping. The latest survey by Voxware indicates 95% of consumers say how well retailers handle returns influences their decision to order from…
Quick Facts: U.S. apparel market (overall) was valued at $315 billion in 2017 2016 U.S. apparel return rates were at 28% The 2018 Holiday Season kicks off November 1 and apparel retailers are stocked up and ready to sell. With…
New reports show online sales of Consumer Packaged Goods (CPG) are growing and by the end of 2018 are projected to account for roughly 5 percent of total CPG sales—that’s $36 billion spent on groceries, health + beauty, household basics…
First came e-commerce, followed by m-commerce, and now social commerce (aka s-commerce) has hit the scene…big time. Retailers of all sizes as well as resellers are figuring out how to increase sales by selling directly through social media to consumers;…
We’re heading to Columbus, Ohio for the eCommerce Operations Summit. The show—April 3 to 5—is the only conference focused on optimizing direct-to-customer and omnichannel operations and fulfillment. Attendees will dive into the innovation, strategies & tactics retailers need to know—Omnichannel…
Around $400 billion in merchandise was returned in 2017, up 70% from two years ago. When you consider returned merchandise costs retailers 20 to 65% of the cost of goods sold, it’s clear retailers are in serious need of new…
Retailers are failing to adequately review the efficiency of their reverse supply chains, particularly when it comes to the quick and effective disposal of returned, excess and unwanted stock, claims retail expert Howard Rosenberg, CEO of B-Stock Solutions. New research…