The big business about returns

How one company has reshaped the logistics of returned and excess merchandise. Read Full Article >>
Read MoreHow one company has reshaped the logistics of returned and excess merchandise. Read Full Article >>
Read MoreOverstocks and excess goods are a reality for any convenience store, and an anticipated — albeit frustrating — cost of doing business. The cost is greater, however, if the handling of them is left up to reactive or inefficient methods (like selling off to a liquidator or disposing of the merchandise). Given tight margins and the importance of maximizing …
Read MoreMost think of the supply chain as a forward-moving process with one end goal—getting product into the customer’s hands. But the growth of e-commerce and greater consumer awareness has created new challenges not only in moving a product forward but also backward. The days of a linear supply chain have long passed, making way for …
Read MoreThough most organizations would rather not admit it, when it comes to the handling of returned, excess, and otherwise obsolete merchandise, liquidation—the quick disposition of assets for a fraction of their original price—is the rule in retail. Around 95 percent of returned and unsold merchandise will end up slated for the secondary market (a post-retail …
Read MoreWhen it comes to the survival of a small business, profitability is essential. Whilst larger businesses can afford to take greater risks, small businesses must ensure every cost is accounted for and that loss is minimal. For many small retailers, one of the biggest areas of financial stress is from overstocks and customer returns: product …
Read MoreAs the representative of Guangzhou JST logistics, I attended the 2017 North America Annual Conference of the Reverse Logistics Association (hereinafter referred to as RLA) held in Las Vegas from February 21st to 23rd. The conference was chaired by the newly selected Executive Director of the RLA, Tony Sciarrotta. There were 400+ delegates from North …
Read MoreEvery manufacturer has surplus: returned, excess or overstock inventory that sits in a warehouse, taking up space. Lack of innovation over the past few decades around how organizations approach disposing of their surplus inventory has resulted in billions of dollars lost and can no longer be left to inefficient, reactive or outdated methods. Considering 15 …
Read MoreContinuous technology upgrades combined with the explosion of cell phone buyback, trade-in and refurbishing programs have created a robust secondary market for wireless devices. Consider this: the average person upgrades their phone every 22 months, most likely leveraging one of the thousands of cell phone trade-in programs available. Whether traded in to a mom-and-pop shop …
Read MoreThere is a major shift happening in retail right now: department stores and high-profile retail chains that once seemed to be firm fixtures on our high streets are announcing massive store closures and bankruptcies, while billions of pounds in sales are moving from in store to online. While this has created issues for some, many …
Read MoreOnce firm fixtures on our high streets and retail parks, many department stores and high-profile brick and mortar retail chains are announcing massive store closures as billions of pounds in sales are moving from in store to online. While this has created issues for some, others are migrating to new strategies in order to meet …
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