Tag: holiday returns

Gift giving is over; let the gift returning begin

Christmas might be over but National Returns Day (coined by UPS) is upon us. When all is done, around $65 billion in merchandise will come back to retailers post holiday; a significant blow to the bottom line without a proper strategy in place. Consider this: Return rates double around the holidays It costs double the …

Read More

Black Friday and Cyber Monday With a Side of Buyer’s Remorse

Thanksgiving marks the official start of the holiday shopping season and the outlook for retailers this year is positive: sales are expected to increase anywhere from 4 to 10 percent with the average shopper predicted to spend around $1,000 (on gifts for others and gifts-to-self). Between Grey Thursday, Black Friday, Small Business Saturday, and Cyber …

Read More