Customer returns are at an all time high: in 2017 around $400 billion in merchandise was returned. The spike in ecommerce is playing a huge role (around 30% of online purchases are sent back), as are increasingly relaxed return policies. The point is, returns are running rampant! Over the past few years a shift has …
Read More
The bidding opens at 25 cents. High above our heads, two television screens light up with images of the next batch of goods up for sale: women’s underwear. There are frilly slips and glossy satin negligees, brightly colored panties of different sizes and, um, styles. “Lot number 26. Lote número veintiséis,” says the auctioneer, a thickly built …
Read More
We’re often asked the question “Where can I buy stock from”, so today we may be able to answer that question as John Lewis has partnered with B-Stock to launch John Lewis Trade Auctions. This business-to-business marketplace offers EU-based resellers stocklots of customer-returned and new-condition/overstock merchandise including: toys, appliances, computer accessories, lighting, clocks, textiles, home furnishings, …
Read More
The holiday season is right around the corner and will mark a huge boost in revenue for most retailers: holiday sales can account for as much as 30% of total annual revenue. But on the heels of the biggest shopping season of the year, comes a barrage of returned merchandise that will end up significantly …
Read More
Holiday returns are a lot like the Grinch – out to steal your Christmas cheer. As I alerted TWICE readers in a similar column two years ago, CE returns are particularly inevitable after December 25, when typically 20 percent of tech purchases come back. But with return rates likely to rise even higher due to the increase in …
Read MoreTechnology will continue to affect historically offline industries. From fashion to food to how we book a hotel or hail a cab, disruption is inevitable and life-changing — both for the consumer and for the techie who created the technology. Obviously, some industries are easier to bring online: sexy, fun consumer-facing products are typically a …
Read More
The Mistake: It came within our startup company’s first year of operation, [when we were] trying to establish ourselves. We would do pretty much anything to land new business, particularly because our clients are typically the top retailers and manufacturers in the country. We work with retailers and manufacturers to bring them a solution designed to …
Read More
Around $440 billion worth of merchandise is returned each year – a lot of which can’t go back on the shelves. But one retailer’s headache is another’s opportunity, and for online sellers, independent retailers and resellers, there has never been a better time to source returned and excess merchandise on the secondary market. So, how …
Read More
Considering holiday sales can account for as much as 30 percent of annual revenue, it’s no wonder retailers begin preparing for Christmas in July! But with ever-changing buyer behavior, trends toward ecommerce, high return rates (one in three gifts are returned) and fluctuating sales over recent years, what was once a slam-dunk season, has become …
Read More
How one company has reshaped the logistics of returned and excess merchandise. Read Full Article >>
Read More