All Articles from Melissa Gieringer

Live Video Chat: Mobile Secondary Market Insights
Live Video Chat: Mobile Secondary Market Insights

Feb 23 2018 · 1 min read

What Stores Do With $90 Billion in Merchandise Returns
What Stores Do With $90 Billion in Merchandise Returns

Retailers still celebrating their strongest holiday sales in years now face the less-pleasant task of disposing of billions of dollars in returned merchandise. Often, retailers offload rejected clothes, appliances and toys for pennies on the dollar through a vast ecosystem of resellers,…

Feb 16 2018 · 1 min read

Buy TV. Watch Super Bowl. Return TV. It still happens.
Buy TV. Watch Super Bowl. Return TV. It still happens.

It’s not a bright, shiny moment showcasing the best of human nature. The practice called “wardrobing” happens when consumers purchase an item from a retailer, use it, and then return it for a full refund. It’s usually done with pricey…

Feb 02 2018 · 1 min read

R2 Certification is Good Business for Both Buyers and Sellers
R2 Certification is Good Business for Both Buyers and Sellers

The current mobile phone market is growing exponentially and the rules are quickly changing. This is especially true for the secondary market, which alone is worth $17 billion. Let this soak in: there are an estimated 4.6 billion cell phones…

Jan 08 2018 · 1 min read

Product Returns: The Hangover Headache of E-Commerce
Product Returns: The Hangover Headache of E-Commerce

All of the headlines leading up to Christmas were about how retailers and parcel carriers were struggling to keep up with the record amount of online orders and deliveries for the holidays (see WSJ article UPS, Overwhelmed by Online Orders, Warns…

Jan 05 2018 · 1 min read

These were the most returned gifts of the holidays
These were the most returned gifts of the holidays

While total retail sales this past Christmas were surprisingly strong, not every present unwrapped on the holiday was met with unbridled joy. In fact, some gifts were spectacular only because of how fast they piled up at return counters across…

Jan 04 2018 · 1 min read

How Retailers Are Solving a Major Post-Holiday Problem
How Retailers Are Solving a Major Post-Holiday Problem

Any person who regularly gets holiday gifts has experienced the shock of opening a present to find something so terrible, it’s hard to not betray our dislike of the gift to whoever gave it to us. Maybe it’s an ugly sweater, a…

Dec 26 2017 · 1 min read

Holiday Returns: 5 Things You Should Know
Holiday Returns: 5 Things You Should Know

Welcome to retail returns season: the time of year when ugly sweaters, problematic consumer electronics, noisy toys, and ill-fitting shoes make their way back to retailers and manufacturers with few or no questions asked. This season in particular will bring…

Dec 26 2017 · 2 min read

How Retailers Are Softening the Returns Blow
How Retailers Are Softening the Returns Blow

With record online sales and generous free returns policies, returned goods have become a big cost center for retailers. One way the industry has been trying to minimize that hit is by selling returned items—and other liquidation goods—in eBay-like private…

Dec 21 2017 · 1 min read

Sorry, I’m Not Sure: Supply Chain and Logistics Predictions for 2018
Sorry, I’m Not Sure: Supply Chain and Logistics Predictions for 2018

“I will be wrong again,” I stated last year before making my supply chain and logistics predictions for 2017, and I was right. I was wrong, for example, about obstructive sleep apnea becoming the new debate in trucking; the debate ended…

Dec 20 2017 · 1 min read

5 most frequently returned Christmas gifts
5 most frequently returned Christmas gifts

Candles, lotion and gift cards are all last minute go-to gifts when you can’t think of anything else to give. While you’re struggling to think of something original, you should avoid certain items. B-stock, a company that deals in liquidating excess…

Dec 20 2017 · 1 min read

Dealing with Holiday Returns: The Case for Technology-Based Liquidation
Dealing with Holiday Returns: The Case for Technology-Based Liquidation

B-Stock’s Eric Moriarty spoke to Talking Logistics about the headache of holiday returns. Learn why having an efficient liquidation solution in place can make a huge difference when it comes to the handling of returned merchandise. Ready to optimize your…

Dec 20 2017 · 1 min read