Author: Melissa Gieringer

IAW Trade Fair – September 19-21 – Cologne

Our EU team is heading to Cologne, Germany from September 19-21 for the IAW Trade Fair. The show is Europe’s number one event for business buyers from across the EU, showcasing innovative promotional and trend-led products from sellers across the world. If you’re attending the show, we hope you’ll stop by booth B149 to meet …

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Posted in: Our Blog

Retailers must prepare for the increasing consumer demand of try-before-you-buy programs

There is no doubt that today’s consumers are increasingly demanding and fickle to boot. They’re not altogether loyal. Now, they want to try on products in the comfort of their home and easily ship back what they don’t want. You’d better not charge them for shipping or returns — and forget about charging them for …

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Posted in: In The News

Send It Back! How to Manage E-Commerce Returns

Buy something online, and there’s more than a one-in-four chance you’ll send it back. Consumers who use e-commerce return their purchases 25 to 30 percent of the time, says a study by the Office of the Inspector General (OIG) at the U.S. Postal Service (USPS). For brick-and-mortar stores, the return rate is just 9 percent. …

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Posted in: In The News