Thanks, But No Thanks: The Fine Art of Returning a Gift

Here’s a real holiday surprise – about $63 billion worth of gifts will be returned shortly after Christmas, according to Howard Rosenberg, CEO of B-Stock Solutions, which helps track, process and re-sell returns from top six U.S. retailers like Walmart and Home Depot.

B-Stock reports gift returns comprise 10% of all holiday sales, and 20% of returns take place in December, mostly the week after December 25. The company also says its largest retail clients are anticipating a substantial year-over-year increase in returns come January and have told us to expect increased inventory volumes through March.

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