Many Happy Returns

Holiday returns are a lot like the Grinch – out to steal your Christmas cheer.

As I alerted TWICE readers in a similar column two years ago, CE returns are particularly inevitable after December 25, when typically 20 percent of tech purchases come back.

But with return rates likely to rise even higher due to the increase in online spending, and mounting consumer expectations of free and easy returns, TWICE believes the message bears repeating.

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Posted in: In The News