Category: Our Blog

How to Maximize Recovery for Returned Merchandise

The current trend for retailers, who want to stay competitive with Amazon, is to provide liberal return policies. When retailers provide an easy and quick means for customers to return a product, it can drive loyalty and ongoing business. According to recent papers published by Canada Post and UPS, consumers are looking for clarity, simplicity …

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Retailers Need a Liquidation Solution for Returned Items

The news no online retailer wants to hear: around 30% of all online purchases are returned. What’s more, nearly half of all consumers will at one point return something they purchased online. For this holiday season, it is estimated that online holiday sales will rise 13.8% to $107.4 billion; imagine having a third of that …

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If they buy it, then you need to ship it

Have you ever ordered something online and it never arrived? Despite tracking numbers and text confirmations, your online order is never fully considered “delivered” until it’s in your hands. Buying something online has turned into a waiting game to see when, or if, it’s going to arrive. This has happened to me more than once, …

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Your Local Liquidator Can’t Compete with an Online Solution

The retail industry is steeped with historical best practices going back hundreds of years. Traditionally speaking, retail has been a slow moving industry where not much has changed over the decades, including the use of a single, local liquidator who buys your overstock and returned items. Many retail professionals are most likely still working with …

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Thankful for B-Stock

What’s not to love about Thanksgiving? Any holiday that focuses primarily on family and feasting is good with us!  This year’s Turkey Day post is all about what our team is thankful for (don’t worry, the usual post about Black Friday/Cyber Monday remorse will post next week). We got some great responses from people located …

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What R2 Certification Means for the Mobile Secondary Market

The current mobile phone market is growing exponentially and the rules are quickly changing. This is especially true for the secondary market, which alone is worth $17 billion. Let this data soak in: there’s an estimated 4.6 billion cell phones in use throughout the world and when those devices are returned, they will need data …

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Just Say No to Fixed-term Contracts

We get that signing a fixed-term contract with a major liquidator or handful of buyers can provide a certain sense of relief: a signed contract virtually guarantees a predictable removal time for all of your excess stock. However, fixed-term contracts with a limited amount of buyers can create challenges, not to mention dependencies. By working …

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Online Retail Sales to Top One Trillion Dollars by 2027

Do the math on what that means for returns…. While the retail apocalypse rages on for brick and mortar stores, research shows that online sales are booming: volume is expected to increase at a compound annual growth rate (CAGR) of 9% over the next decade and, based on this rate, U.S. online retail sales are …

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