Category: In The News

Returns Are at an All-Time High: What’s Your Plan?

Welcome to retail returns season: the first few months of the year when ugly sweaters, problematic consumer electronics, noisy toys and ill-fitting shoes make their way back to retailers or manufacturers with few or no questions asked. This season in particular brought higher return rates due to record-breaking online spending (e-commerce return rates are double …

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Posted in: In The News

Rethinking Reverse Logistics for Online Apparel Returns

As virtual shopping bags replace physical ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations. This is particularly the case when deciding how to handle apparel returns, which boast one of the highest return rates: One in three purchases are sent back. This trend, and …

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Posted in: In The News

Stores Turn to Secondary Market to Manage Returns

Convenience is often cited as the top reason why shoppers head online rather than in store. But for retailers, this shift results in a few inconvenient truths. First, the shift has resulted in plummeting same-store sales in brick-and-mortar locations. Second, these online transactions all too often become a two-way street. The National Retail Federation says …

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The Five Essential Steps to Surviving January Returns

Following the biggest shopping season of the year, January means an influx of returns for retailers of all kinds. To put the scope of this into perspective: sources predicted a 50% spike in the volume of parcels being returned during Take-Back Tuesday, the first working day of 2017. Howard Rosenberg, CEO of B-Stock Solutions, gives …

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Posted in: In The News

Redefining Online Auctions with CellWorks Unlimited Liquidation Auctions

Around the world, smartphone consumers by the hundreds of thousands – maybe millions – are returning their devices everyday to take advantage of of buyback and upgrade programs. Meanwhile manufacturers are overproducing devices to facilitate skyrocketing demand. To save money and space, retailers and manufacturers regularly sell this excess inventory into the secondary market, and …

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Posted in: In The News