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Melissa Gieringer
All Articles from Melissa Gieringer
Gift giving is over; let the gift returning begin
Christmas might be over but National Returns Day (coined by UPS) is upon us. When all is done, around $65 billion in merchandise will come back to retailers post holiday; a significant blow to the bottom line without a proper…
Why do some retailers make returning gifts difficult after the holidays?
The growth of e-commerce, now almost 10 percent of retail sales, has contributed to a soaring rate of returns. Return rates of online purchases are much higher than for in-store purchases. For apparel, it’s as high as 30 percent online vs.…
How can retailers prepare for New Year returns?
The holiday season will mark a huge boost in revenue for most retailers: holiday sales can account for as much as 30 percent of total annual revenue. But on the heels of the biggest shopping season of the year, comes…
Tackling Holiday Returns with Technology
A holiday hangover, buyer’s remorse or impulse buying gone bad—no matter what you call it, around 10 to 15 percent of merchandise, once purchased/gifted/unwrapped, will be heading back to Canadian retailers and manufacturers this holiday season. Holiday sales can account…
7 Key Trends for Retail in 2017
From the explosive growth of e-commerce to heightened pressure to meet consumer expectations of relaxed return policies to increased buyer remorse, the retail sector continues to remain volatile and unpredictable. As we’ve seen this year with the closure of BHS,…
B-Stock Supply Seller Spotlight: Kingdom Supply
Hundreds of sellers – ranging from Fortune 500 companies to small retailers – use the B-Stock Supply marketplace to sell bulk lots of inventory directly to business buyers. One such company is Kingdom Supply, a family-owned wholesale company specializing in…
B-Stock Solutions Chosen as a 2016 Green Supply Chain Award Winner by Supply & Demand Chain Executive
B-Stock Solutions, a technology-enabled service company powering the largest global network of B2B liquidation marketplaces, has been named a Green Supply Chain Award winner by Supply & Demand Chain Executive magazine. The award recognizes companies that support sustainability initiatives as…
2016 SDCE Green Supply Chain Award
B-Stock Solutions operates a large network of business-to-business (B2B) liquidation and wholesale online auction marketplaces. By ditching the practice of landfilling excess, obsolete and returned product and replacing it with a more sustainable B2B liquidation marketplace—for inventory of all conditions—B-Stock’s…
8 tips for Black Friday success
With Black Friday around the corner, retailers will be busy preparing for the inevitable surge in sales as customers look to bag themselves a pre-Christmas Bargain. However, Black Friday is much more than just a day, and retailers need to…
Black Friday and Cyber Monday with a Side of Buyer’s Remorse
Thanksgiving marks the official start of the holiday shopping season and the outlook for retailers this year is positive: sales are expected to increase anywhere from 4 to 10 percent with the average shopper predicted to spend around $1,000 (on…
The Dark Side of Black Friday and Cyber Monday: Managing the Surge in Customer Returns
Over the past few years America’s ‘Black Friday’ concept has begun infiltrating the UK marketplace with retailers pulling out all the stops, eager to create a gift-buying frenzy with shoppers. On the heels of Black Friday comes Cyber Monday, the…
The true cost of ‘Black Friday Buyer’s Remorse’ for e-Commerce retailers
Black Friday together with Cyber Monday make up one of the busiest shopping weekends on the calendar: last year alone UK shoppers spent £3.3bn over the four day period, and this holiday season we’re likely to see even greater demand…